Assessment of Patient Satisfaction with Patient Controlled Analgesia (PCA): Monitoring Quality of Care in Clinical Setting at NGHA Dammam Hospital

Authors

  • Zahra A Al Obaid Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
  • Nor Aroma Abu Bakar Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia / Open University Malysia, Kelana Jaya centre, Selangor, Malaysia
  • Firas Alahmad Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
  • Marhoun Kboloud Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
  • Al Aaaly Atikah Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
  • Fendi Dalal A Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
  • Lobo Veena Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia

DOI:

https://doi.org/10.55265/lpssjournal.v4i1.50

Keywords:

Assessment, patient satisfaction, pain management, monitoring, quality of care

Abstract

This study investigates patient satisfaction with pain management services at NGHA Dammam Hospital, focusing on the effectiveness of Patient Controlled Analgesia (PCA). Despite advancements in pain management techniques, many patients continue to experience inadequate pain relief during hospitalization. The research aims to assess the level of satisfaction among patients receiving PCA and to investigate the nurses' compliance in measuring patient pain. A cross-sectional survey was conducted, gathering data on patient demographics, pain levels, and satisfaction with pain management interventions. The findings reveal a significant gap between expected and actual pain relief, highlighting the necessity for improved pain management strategies and enhanced nurse education. The study underscores the importance of continuous monitoring and evaluation of pain management practices to ensure compliance with established protocols and to enhance overall patient care. Recommendations include the development of targeted educational programs for healthcare providers and the implementation of systematic assessments to address patient needs effectively. Ultimately, this research contributes to the ongoing discourse on optimizing pain management in clinical settings, aiming to improve patient outcomes and satisfaction.

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Published

2025-01-06

How to Cite

Al Obaid, Z. A., Abu Bakar, N. A., Alahmad, F., Kboloud, M., Atikah, A. A., Dalal A, F., & Veena, L. (2025). Assessment of Patient Satisfaction with Patient Controlled Analgesia (PCA): Monitoring Quality of Care in Clinical Setting at NGHA Dammam Hospital. Law, Policy, and Social Science, 4(1), 1–11. https://doi.org/10.55265/lpssjournal.v4i1.50

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