Impact of Pre-Discharge Health Education Program on Postnatal Mothers’ Knowledge and Satisfaction Related Neonatal Care at Nursery Unit, Dammam Hospital

Thikrayat Al-Sayhati; Nor Aroma Abu Bakar; Eman AL Ahmree; Rajjaa Adam; Amal AL- Sadiq; Fedaa Al-Zaher; Zainab Bazbouz

Authors

Thikrayat Al-Sayhati Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
Nor Aroma Abu Bakar Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia / Open University Malysia, Kelana Jaya centre, Selangor, Malaysia
Eman AL Ahmree Imam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
Rajjaa Adam mam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
Amal AL- Sadiq mam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
Fedaa Al-Zaher mam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia
Zainab Bazbouz mam Abdulrahman Bin Faisal Hospital, National Guard Hospital Affairs Dammam, Saudi Arabia

Keywords:

Impact, pre-discharge, health education, postnatal, knowledge, satisfaction, neonatal, care, nursery unit

Abstract

The study focuses on promoting maternal and child health by enhancing neonatal care through effective health education for postnatal mothers. The research employed a quantitative observational design to assess the knowledge levels of postnatal mothers regarding neonatal care and their satisfaction with pre-discharge health education provided by nurses. The study involved 300 mothers in the preliminary phase (February to May 2023) and 1,122 mothers in the subsequent phase (June 2023 to June 2024), assessing their knowledge of breastfeeding, cord care, and immunization. Data were collected via a self-administered checklist, with scores indicating low, medium, or high knowledge levels. Results showed that 84% of mothers in the preliminary study had a high level of knowledge, while the follow-up phase showed knowledge levels ranging from 63% to 100%. Additionally, 94% to 100% of mothers reported high satisfaction with the health education provided. The study concludes by recommending that nurses enhance their knowledge of neonatal care and adhere to patient rights policies to meet the educational needs of mothers.

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