The Impact of Information Technology on The Development of Organizational Performance: An Applied Study on Khalifa Economic Zones Abu Dhabi - KEZAD Group

Asmaa Ahmed Mousa Saeed Al Raeesi; Norhayati Rafida Abdul Rahim

doi:10.55265/lpssjournal.v4i1.78

Authors

Asmaa Ahmed Mousa Saeed Al Raeesi Faculty of Leadership and Management, Universiti Sains Islam Malaysia, 71800 Nilai, Negeri Sembilan, Malaysia
Norhayati Rafida Abdul Rahim Faculty of Leadership and Management, Universiti Sains Islam Malaysia, 71800 Nilai, Negeri Sembilan, Malaysia

DOI:

https://doi.org/10.55265/lpssjournal.v4i1.78

Keywords:

Technological Innovation, Organizational Performance, Al-Barāmaj, Damj al-Taqniyah, Al-Ajhazah wa al-Mawādd

Abstract

The study aimed to identify the impact of information technology on the development of organizational performance through an applied study on the Khalifa Economic Zone Abu Dhabi (KEZAD) Group. A descriptive-analytical approach was employed to identify the characteristics of the phenomenon, describe its nature, examine the relationships between its variables, and explore its causes and trends. The study produced several key findings. Most notably, it revealed that software plays a crucial role in supporting the extraction processes required by the KEZAD Group. In addition, KEZAD adopts a cost-reduction policy while maintaining service quality and is committed to continuously simplifying work procedures. The management of the Khalifa Economic Zones Abu Dhabi, through the KEZAD Group, is also working on developing its internal systems to achieve its strategic objectives. The study recommended ensuring that devices and equipment are responsive to work inquiries to better support employees, enhancing the level of application support and development to provide immediate assistance in facilitating economic operations, and emphasizing the importance of allocating a solid financial plan to support development in the Khalifa Economic Zone Abu Dhabi through the KEZAD Group.

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